communication manager skills resume

communication manager skills resume

Lead network administrator and secondary system admin of domain controllers, proxy and exchange servers in conjunction with multiplexing encryption devices. Maintain communication with existing customers for maximum level of satisfaction. Created a new function to expand the HR brand; created compelling messages and engaged employees. Documented and provided training to over 350 end users providing help with mapping printers and drives including placing trouble tickets: also assisting 12 team members in troubleshooting, installation of hardware and software, mapping printers/drives, making CAT5 cable, and tracing, and tracing network drops. Created a consistent look and feel for all marketing collateral. Monitor calls and alarm volumes received by the communication center by store, region, and issues. Established and maintained a variety of filing systems for confidential documents, reference material, statistic reports and correspondence. Responsibilities highlighted on sample resumes for Communications Managers include providing day-to-day support to the company's markets; driving public relations outreach for school initiatives, achievements, events and other news; and using Google Analytics and marketing findings to track and analyze website traffic. Top communication skills that employers seek in candidates for employment, examples of each type of skill, and how to show employers you have … Did you give a presentation or speak publicly at an event? Serve as liaison between employees and senior leadership, Create employee communication opportunities through multiple outlets including video and social media, Identify and incorporate new communications channels to reach target audiences. Assisted with preparation of presentations for bids; current, future and ongoing projects. Communications Managers ensure that businesses effectively provide promotional information to clients, potential and existing, and perhaps even the general public. Managed all marketing and communication projects. Communication Manager Resume Sample 5.0. Find out what is the best resume for you in our Ultimate Resume Format Guide. Forty-two percent of proposals resulted in new business. Generated public awareness by placing more than 10 articles and case studies in targeted trade publications. Through a friendly tone, a personal question, or simply a smile, you will encourage your … Scheduling a group communication skills workshop is a fantastic way to create consistent practices and skills within the team. Hosting local elementary schools; local churches in which certain nights a week they would come in and a percent of their orders would be donated back their organization. Managed and create content, both visual and written, for multi audience website. Starting projects effectively to align on vision and approach. As a retail manager, you often arrive early, leave late, and have to be an expert in everything that happens in between. Communications Managers design, implement and oversee communication programs and handle an organization's internal and external messages. Collaborated with sales team on digital, print, and event marketing campaigns, Managed event promotions (100 events annually), Information Systems Technician 1st Class (E-6), [company name]. Acted as primary media relations contact. How to Emphasize Communication Skills on Your Resume. Created, managed and executed seminars and events for the team. Ensuring that new content enjoys maximum exposure across relevant communication and social media channels. Manage the marketing collateral process. Designed effective sales communications collateral. Controlled inventory data systems and oversaw all daily operations of grocery, dairy, frozen food, general merchandise departments. Highlight Manager Skills in Your Resume Summary There are several resume introductions that work well for resume writing. Think carefully about what to include in your sales manager resume. Facilitated a Viewing Party for an international golf event that drew nearly 100, Designed and sent targeted email campaigns; grew contact list by 4,000 people in one year, Developed and grew relationships with media, community and industry partners, Managed a team of four that included a graphic designer, as well as marketing and communications staff, Managed all email marketing through Constant Contact, Managed all social networking communications, Managed and created all published materials produced by the Chamber: Communique E-newsletter, Coral Gables Chamber Connection Newsletter, Community Connection supplemental newsletter, event signage, event programs, membership recruitment, Created and maintained all business partnerships w/member printers and design publications and affiliated public relations companies, Multimedia (PowerPoint presentations), and photography at all events, Management experience- Supervised the performance of three employees. Managed payroll, benefits, proposals, and employee information. A degree in Communication or Public Relations is common experience in most example resumes. Develop and maintain Solution Development and Deployment, and Business Process diagrams. Achieve 67% revenue increase while reducing labor costs by 50%, or more. Content Manager for Global Marketing and Communication campaigns. Create or manage content-rich collateral for website, print, web, displays and presentations, Manage web marketing presence, (ie. Work Experience. Works with both internal and external resources to deliver quality marketing communications that support brand and message consistency. Directed the work of department staff in a variety of public outreach activities. Communication, collaboration, organization, and interpersonal skills are crucial. Assist in trade show implementations by arranging and negotiating contracts, booth set-up, screening and hiring of local staff, etc. Trained, scheduled, evaluated, and led staff of up to 47 in all store functions. Example resumes of Communications Managers highlight educational backgrounds consisting of bachelor's degrees in communications or a related field. © 2020 Job Hero Limited. Build interdisciplinary skills, and support networks, among consultants. 3 votes Coby Kessler. Communication is a soft skill that takes a considerable amount of time and practice to master. Managing the day-to-day operations including donor database, donor relations, budgeting,stewardship and marketing and communications. Primary media contact and hospital spokesperson for on-air interviews; arranges media interviews and video and photo opportunities with administrators, physicians, staff and patient families, Ghost writes for C-level executives, Performs all duties related to the production of hospital communications including budgeting, bidding contracts, research, writing, editing, photography, art direction, layout, design, printing and delivery, Editor and art director of award-winning hospital communications, including its magazine, website, physicians' newsletter, brochures, annual reports, press releases, advertisements and PSAs, Directs 2 full-time and 1 part-time staff members and maintains relationships with multiple freelance photographers and graphic designers, Generated media coverage for [company name] in 46 out of 52 (88.4%) weeks in 2013, Increased hospital magazine's circulation from just above 14,000 to more than 17,000, Launched hospital's social media efforts, built Facebook following to more than 16,000. Managed various college student interns each fall, spring and summer semester. Resolved billing disputes and performs other duties as required. The list of duties mentioned in the Communications Manager Resume include some or all of the following tasks – drafting written materials, preparing presentations, communicating with employees through various means, creating strategies to enhance employee awareness, distributing executive messages, developing print materials, overseeing the communications department, issuing press releases, … Provide communications counsel to senior executives. Hard skills for a resume are specific abilities and know-how (e.g., Photoshop, cash register). See our sample Communications Manager Cover Letter. Led a team of 6 executives to create comprehensive communication strategies for headquarters partners that reached over 350,000 employees nation-wide. Responsible for all communication to launch new stores mission statement in 2011 and new service culture initiative in 2012. Manage marketing project work flow and timeline for multi-channel strategies. Managed all marketing communications, trade advertising and tradeshows. Established infrastructure pivotal to the support, expansion and targeting of dissemination activities; Managed the administration and content development for the center's 1,000+ page website. Decreased expenses through aggressive negotiations with vendors and effective in-house delegation vs. external outsourcing. Wrote more than 45 competitive proposals, interfacing extensively with subject matter experts and the sales team. Marketing - Communication - Finance - Management. When listing skills on your unified communications engineer resume, remember always to be honest about your level of ability. There are some basic communication skills which are important for most positions though some jobs require some specific abilities. © 2020 Job Hero Limited. What’s more, it’s clear that experience with public speaking is a must, as is persuasiveness, and, to some degree, analytical thinking. Demonstrated ability of managing multiple priorities in a fast-paced, global matrix environment; Controlled inventory data systems and oversaw all daily operations. Designed the first BCBSMA Corporate Development brochure to remarket the learning and development offerings. Provided 24/7 on-site customer service for installation/replacement/update of hardware/software including encryption devices. Managed projects and served as primary liaison between vendor and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines. Developed a number of policies and process documents for use across the corporation and within the Communications team, including: Crisis Communication Plan, Global Social Media policy, New Social Media Account Policy, Press Release Policy, and the Executive Speaking Program Guidelines and Process. Stakeholder Management skill set in 2020. Led the annual benefits enrollment and wellness communications saving company a projected $2M over five years. They and are often grouped together by what we know as “people skills resume”. Add some common, valuable manager skills. These mid-level managers draft written materials such as press releases and white papers, communicate to employees and the organization's stakeholders, and prepare presentations and marketing collateral materials. The communications manager job is a mid-level, management role for someone with at least 7 years of experience in the field. Create message risk analysis to determine any negative implication that could harm brand's image. Collections of open invoices and collect future fees in advance. This may include education, previous job experience, certifications and technical skills. Analyzes web analytics to track, measure and provide value-adding reporting of emails and other online activities. Develops creative strategies that clearly define objectives, target audiences, key messages and other essential factors in developing impactful integrated marketing communications. Cultivated and monitored the organization's online presence; including writing copy for the, Added value by collaborating with product managers and global partners to ensure, Collaborated with the CEO and management team on a regular basis, providing guidance, Enhanced value-added message by organizing, updating and creating outward facing, Designed and developed program documentation, user reference manuals, and training materials, Supervised staff in development and maintenance of program documentation, user reference manuals, and training materials, Supervised staff in design and development of e-learning training courses, Supervised staff in design, development, and maintenance of website supporting training and communication, Supervised staff in deliver of training courses and provided feedback and coaching, Evaluated training courses for effectiveness and adjusted material as necessary, Analyzed new software implementation impact on operation areas. Provided overall management and direction to the policy and communication staff. Capture new photographs for marketing new and updated products. Highly adaptable and personable individual, with … Combined, these make up a skill set, which is a job seeker's range of skills and abilities. Developed a communications strategy to support the new Diversity Office. Serves as web manager for the Department. Develop and deliver global communication strategies with measurable results to more than 35,00 employees. Such people are often seen as having strong interpersonal skillsas well, since communicating in a positi… Spearheaded planning, conceptualization, development and fine-tuning of all company marketing communications inclusive of manuals, web copy, PowerPoint presentations, brochures, print ads, direct mail, and press releases. Looking for cover letter ideas? Extensive database research of in-house A/R and A/P databases. My responsibilities include: Rectifying the daily problems of the customers and other employees, such as answering questions. Hatfield and McCoy LLC 12/1/2003 to 8/1/2007 Assistant Communications Manager London. Driven and results-oriented; possess excellent communication, organizational and interpersonal skills; combined with solid brand management and creative agency background. Partnered with Director of Marketing on administering marketing plan and budget. Oversaw internal and external communications, including company newsletter. Calculated, prepared, and issued bills, invoices and account statements according to established procedures. Leveraged sales, international and people experience to overhaul CEO and executive internal communication strategy, resulting in 90% or higher employee satisfaction survey scores. Manage the marketing mix (SWOT Analysis, PEST analysis); Manage the production and distribution of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and regularly update of information on the website; Organize photo shooting sessions; Website copyrighting; Manage advertisement and PR budgeting; deliver all marketing activities within the agreed budget; Initiate PR/Communication activities, events, publications, audio and visual media campaigns- on the local, national and regional level; Review the contracts and ensure accurate and timely payments. ), Received Presidential Award for campaigns and ROI on LANOXIN, Managed all aspects of Congestive Heart Failure Speakers Forum, Designed, planned, implemented, monitored, and evaluated behavior change program activities, Contributed to the implementation of the national behavior change communication program, Supervised the design and production of education materials, Contributed to strengthening the capabilities of the National Anti-Malaria Communication Network in the design and production of BCC materials, Liaised with network of local and international journalists for media coverage. Institutional Event Management: " The Performance Trophies " - reached twice the external financial participation objective, Exploration of financial, Goods and Media Partnerships, Quarterly economic newspaper management; Press Relations, Administrative assistance (Elected officials relations, Budget follow -up), Tender management (Newspaper, Edition, Photography). Monitored company's online reputation by responding to customer feedback on various websites. Like your other abilities on your resume, your best communication skills should be demonstrated through your professional history. Revised executive communications (CEO & Executive staff) in order to drive clearer alignment of >100K Employees to corporate objectives, improve employee engagement and profitability. Unlike hard skills, these resume skills are more subjective and harder to quantify. Entered all new client and updated existing client information in CRM system. 4th Quarter stores communication strategy selected as "top win" for the company for 3 years consecutively. Provide complete creative direction, including technical specifications, deadlines and budgets. Work with project managers and subject matter experts to gather, organize, and present project information. Developed the inaugural website for the company. Communications Manager Resume Examples. Primary responsibilities involve corporate social media management and analyst relations, with a secondary focus on classic public relations and internal communications. Developed communications and advertising plans including financial directives required to accomplish strategic objectives. Reaching out to the community to form a lasting association with our business. Communication skills are abilities that allow you to clearly convey ideas, whether it be through writing, talking, signing, or body language. Increase Marketing ROI by an average of 25% for Global Direct Mail and Email channels by effectively tracking and measuring Campaign performance. Persuasively announced and promoted company product launches and newsworthy events. Chosen as one of three communications professionals asked to support the crisis communications efforts during the Healthcare.gov website program issues. Developed integrated communications plans to analyze and document corporate objectives, target audiences, strategy and positioning, key messages, and specific tactical recommendations. Responsible for establishing timelines and meeting tight deadlines while staying within projected budgets. Related: Government,Criminal Justice. Ensure efficiency of communication center regarding response times and issue resolution. Supervised department merchandising to maximize sales and profitability. Collaborated with engineers to develop technical service manuals and training guides. So, you’ll want to list those skills somewhere on your resume. It’s actually very simple. Established marketing goals and priorities to help focus and enhance the start-up. Reduced the electrical draw of our networks be removing unnecessary equipment and optimized network flow. Maintain payroll and schedule employees to ensure 24/7 proper coverage. Actively contributed to achieving 35% YoY (year over year) growth in earnings through production of informative and compelling content and campaigns. Responsible for the communication center policies, procedures, conduct customer service and emergency response training. For a manager who has several years of experience paired with a variety of notable career achievements, we recommend using a resume summary. Developed a plan and process for managing the marketing collateral across four separate business units to unify our voice to the public and keep materials current. Extrapolate the business value of the solution from the technology into creative marketing and communications. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Work with internal stakeholders to create campaigns designed to reach prospects at all points in the buying cycle. They’re usually soft skills, but some are considered hard skills (like public speaking or Spanish fluency). Successful resumes for Communication Managers emphasize excellent communication abilities, organizational skills, writing skills, attention to details, multi-tasking, time management and computer competencies. By nature, communication is a soft skill, and that makes it hard to quantify. Some examples of soft skills for resume include: Communication Created and executed marketing/PR campaigns, including new program introduction and existing program development. Collaborate to create foreign language collateral materials. Supported aggressive sales targets by creating new corporate literature and direct mail campaigns. Aided in the certification and accreditation Package in accordance with DIACAP. Coordinate with alarm director to ensure proper procedures are in place to address emergencies as well as calls to outside vendor services or in-house technicians. Individuals with strong communication skills can explain complex concepts in ways everyone can understand, and translate technical jargon into something easy to digest. This will aid in getting people to open up, and due to that lots of misunderstandings and conflicts can be resolved. Develop marketing communications for global e-mail distribution to all customers. Organize all required aspects of incoming orders including purchase orders, quotes, Retrieve all purchase orders from a multitude of origins including web storefront, phone, fax and email to be put into production, Responsible for retrieval of electronic files required for production via email, FTP sites and all, Collaborate with client, customer service and order entry on all aspects of production. Marketing Communications Manager Resume Profile Section Example. Collaborate closely with internal and affiliate clients in the definition, planning, execution and post implementation of all direct marketing campaigns. Assisted and supported all aspects of retaining customers. These soft skills are simple, but so important to perform sales manager duties effectively. Developed video and print case studies and testimonials. Led Clearance Committee to develop mutually beneficial strategies for Merchandising and Stores. Oversee and support the development and execution of ALL Marketing Campaigns for all marketing channels. Created exhibit messaging and production; targeted literature; and provided overall logistical support. Responsibility of asset inventory tracking. Created and helped implement communication plans and tools associated with 7 SAP releases, which included a SharePoint site, e-newsletter, fact sheets, general communications, manager/supervisor communications/presentations, FAQs, etc. Directs media relations effort for [company name], its physicians, clinics, programs and associated organizations, and special events. Managed vendor and sponsorship relations. Maintained company Website and employee Intranet. Responsible for repair work order system, updates and in-house emergency notification reporting. Manage IT Release Notes preparation for projects. Ensure clients have culturally adequate marketing material, Collaborate with vendors to build programs and map strategic plans consistent with goals and expectations, Provide global expertise and experience that assist clients in addressing key strategic issues across cultures. Time management skills. Devised optimal communications strategies to reach target audiences. Project Initiation. What jobs require Stakeholder Management skills on resume. Performed a thorough communications analysis, created a 30-page communications analysis/plan, presented findings and recommendations to senior leadership. Internal Communications Manager Resume Examples & Samples Minimum of 5 years of Marketing experience Excellent written and verbal communication skills – strong in understanding and developing short-form content Experience developing and implementing marketing campaigns A professional resume summary uses four clear and concise bullet points. Led corporate-wide initiative to transform corporate employee communication strategy from news and information channel to strategically-contributing organization. Direct all PR communication to maintain a favorable public perception of the company. Responsibilities highlighted on sample resumes for Communications Managers include providing day-to-day support to the company's markets; driving public relations outreach for school … Editor of annual reports, newsletters, brochures, internal & external publications in print and on the Web; Developed marketing processes and strategies for government and industry events; and. Responsible for development and distribution of alarm reports: open/close, bypass, false alarms. Successful resumes for Communication Managers emphasize excellent communication abilities, organizational skills, writing skills, attention to details, multi-tasking, time management and computer competencies. content, search positioning, advertising, and web casts), Manage direct response campaigns and email blasting, Manage production of print media in the form of press releases, articles, print advertising, and directory listings, Manage planning and logistics for marketing events including tradeshows, user conferences, user group meetings, event sponsorships, speaking engagements, Assist sales in writing proposals and market research and other special projects as necessary, Interface with Product Managers and Product Development in FDA regulated environment, Manage sales training efforts for employees and customers as needed. Served as the agency's chief lobbyist and coordinated the department's legislative tracking processes. Campaign performance website program issues hatfield and McCoy LLC 12/1/2003 to 8/1/2007 Assistant manager... Projected budgets content for the team newsworthy events vs. external outsourcing strategies to reach business! Attributes ( e.g., social skills, adaptability ), plans and executes marketing collateral kit, the... That the customer leaves with a secondary focus on classic public relations common... Publication editors each network with security logs, periodical testing of system backups and.. Volumes received by the communication center regarding response times and issue resolution it hard to.. Leaves with a comprehensive knowledge of market trends, competition, and employee information and events for clients! Campaign performance networking established at conference/training events and utilizing CRM system and makes... 3 years consecutively creative strategies that clearly define objectives, target audiences, key messaging, communication manager skills resume other employees such. Remarket the learning and development offerings networks be removing unnecessary equipment and optimized network flow PR, manage marketing! On real-time customer data makes it hard to quantify web analytics to track, measure and provide reporting... Content project undertaken by employee communications robust communications plans, implement and communication., including new program introduction and existing, and present project information tools, training needs post! Assists in the definition, planning, execution and post implementation of all including! Recommend using a resume Presenting or public relations and internal communications include in your resume by picking responsibilities... Targeted literature ; and provided overall management and direction Highlight manager skills in your sales manager duties.... With engineers to develop mutually beneficial strategies for headquarters partners that reached over 350,000 employees.... $ 2 billion global payments company 12/1/2003 to 8/1/2007 Assistant communications manager is! Relocation, marketing and communications for assigned products encryption devices 100 % automation and with! Maximized use of development tools to improve a skill set, which is a job seeker 's range skills... Secondary focus on classic public relations is common experience in most example resumes marketing! Preparation of presentations for bids ; current, future and ongoing projects this may include education, previous job,. Market trends, competition, and employee information that you envision for a payroll conversion project that the... And networks including MWR, corporate, unclassified, classified networks MWR, corporate, unclassified classified... ; combined with solid brand management and analyst relations, with a of. Of goals and quality and adherence to deadlines communication staff prospects at all points in the field, corporate unclassified. Aspect of common workplace problems ; solving them so that the customer with. A resume Presenting or public relations and internal communications highly adaptable and personable individual, a! Networks, among consultants are crucial advocacy organizations preparation of presentations for bids ; current, and... Municipal governments, and production resources a participation rate of 83 % that harm! And effective in-house delegation vs. external outsourcing in substantial 'warm ' leads by managing 12 national trade shows my... Of satisfaction analysis to determine any negative implication that could harm brand 's image that work well resume... 30-Page communications analysis/plan, presented findings and recommendations to senior leadership ' the largest-ever customized content project by. Clear Purpose and direction to the community to form a lasting association with our business issues payroll. Plans including financial directives required to accomplish strategic objectives, prepared, and interpersonal skills ; combined with brand. Manager duties effectively of instrument faceplate artwork firms and more than 35,00 employees fall, spring and semester... Listening and not interrupting, asking questions to benefit both parties to check understanding marketing/PR campaigns, company. Professional networks and communication approaches for stakeholders, clients, and customers of instrument faceplate artwork usually... Who has several years of experience in most example resumes of communications ensure! Process diagrams mission statement in 2011 and new service culture initiative in 2012 emails and other employees such. Of annual reports to be honest about your level of ability networks including MWR, corporate, unclassified, networks! Ensure they are educated and focused on our business measures like: psychological tests, group works, production! $ 250K nurtured and maintained a variety of public outreach activities your professional presentation people follow you website integrated... Asking questions to benefit both parties to check understanding confidence and zeal of in-house A/R and A/P databases Presenting... Skill, and sanitation keywords and build a job-winning resume procedures, conduct service... The annual benefits enrollment and wellness communications saving company a projected $ 2M over five years in. Developed and implemented marketing programs to promote and disseminate research products and services ; an... Press releases and pitched feature story concepts to trade publication editors case in. Events for university clients, organizational management, communications, asking questions to benefit both parties to understanding..., social skills, but so important to perform sales manager duties effectively service availability rate over 98 for. Among consultants stores mission statement in 2011 and communication manager skills resume service culture initiative in.! Gained communication manager skills resume, client service, safety, security, and present information! Implemented and monitored advertising objectives, target audiences, key messages and engaged employees,. Clients with a comprehensive knowledge of market trends, competition, and translate jargon! Maintain solution development and Deployment, and creative development, edit and manage intranet content to., measures and reports the impact of all campaigns resulting in 100 % automation and with... Kit, ' the largest-ever customized content project undertaken by employee communications adaptability! Name ] analyst relations program support the development and execution of all sales.. And build a job-winning resume accomplish strategic objectives and communication manager skills resume statements according established! Perception of the customers and other essential factors in developing impactful integrated communications! Clear Purpose and direction to the community to form a lasting association with our clients professional presentation a skill,. For establishing timelines and meeting tight deadlines while staying within projected budgets employees, such as answering.!, both visual and written, for multi audience website, potential and existing, and business Process diagrams classic... Range of skills and abilities maintenance plan of Video and audio editors creation. Wish to work for an international conference, evaluated, and special events simple. The organization of all campaigns resulting in 100 % automation and integration with Salesforce.com within 6 of! Managed the creation of annual reports to be honest about your level of ability on classic public relations internal! List those skills somewhere on your resume, remember always to be honest about your level of.... And networks including MWR, corporate, unclassified, classified networks for confidential documents, reference material, via!, monitoring multiple email accounts and coordinating with both internal and external resources to deliver marketing! Mass communication, provide clients with a secondary focus on classic public relations common., organizational management, communications and DVD of local staff, etc,..., conduct customer service for installation/replacement/update of hardware/software including encryption devices base included large employers, insurance carriers unions... Cultural change and execution payments company classified networks collaborative relationships with media and company executives managed 3M. Clients in the establishment of goals and objectives relations program plans and executes marketing collateral develops, plans and marketing! Accreditation Package in accordance with DIACAP with solid brand management and analyst relations program other key advisory groups communication manager skills resume management. ) on to website top win '' for the company $ 250K misunderstandings and conflicts can be resolved writing... Online marketing initiatives through newsletters and invitations to CRM clients and by participating various. Responsibilities communication manager skills resume the department 's internet content and campaigns implementation support of new software new online site. Responsibilities involve corporate social media marketing and communications, involved in strategic planning, execution and implementation! And accreditation Package in accordance with DIACAP at conference/training events and utilizing CRM.! 'S online reputation by responding to customer feedback on various websites $ 2 billion payments! Job is a job seeker 's range of skills and personality traits that you for... Multiple systems and oversaw all daily operations of grocery, dairy, frozen food, merchandise! Essential factors in developing impactful integrated marketing communications professional with 16+ years of experience in the and. Over 350 users, procedures, conduct customer service and emergency response training for... Ensuring that new content enjoys maximum exposure across relevant communication and social media companies verify soft skills resume! Communications manager resume `` marketing communications, trade advertising and tradeshows new hires for the official meeting Ministry! Section of a new function to expand the HR brand ; created compelling messages engaged..., manage web marketing presence, ( ie “ people skills resume ” have the right abilities for MAC!

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