09 Dec new construction walk through how picky
Is the freezer making ice and the water dispenser flowing nicely? Overview: Construction Walk Through on New Construction and Rehabbing Property – Addresses Will be Provided at Workshop Presented By: Mike Andrew, Licensed General Contractor, Owner of Build Optimal You’ve picked out all your fixtures and finishes. Is the water flowing away from the house as it should? Check that wood and tile has been leveled and that seams and grout lines are even. If the house is liveable and only minor things need to be changed, your agent can negotiate for a sum of money to be held in escrow until the fixes are made. Typically trades will have 48 hours to complete their punch out work. You’ll also want to test the light fixtures and the outlets. Is the toilet bolted down? Wait until later, and your builder will likely argue that floor scratches and cabinet dings were the fault of the movers. Don’t assume that just because everything is clean and shiny that all is well. I had talked to a lot of friends , real estate agents, and builders about things to look for when going to all the walk-throughs. Be sure to turn it on and ensure that all sprinkler heads are functioning properly. Just keep telling yourself "I'm about to give them X hundred thousand dollars, I think it is reasonable for Y to be done." You WILL find things after you move in. A 'Walk-Through' Checklist for New Construction Homebuyers. New pools need a very specific balance of chemicals to allow the finishes to cure, so hiring a pool service professional might be a good idea at least for the first few months — check with your builder. You’ll also need to check the porch, deck, and patio areas. Look at the hardware to make sure each knob and pull has been installed in the same spot. We just want to know our expectations. © HomeLight, Inc. 100 1st Street, Suite 2600, San Francisco, CA 94105. FINAL WALK THROUGH BEFORE CLOSING. Rush through the walkthrough. Is the overall paint tone even and is it adhering well? Bring pens, paper, a clipboard and a digital camera so you can take notes and photos. Check that each exit point locks effectively and that deadbolts have been installed where you requested. On carpeting, make sure the installation is tight and there are no waves or wrinkles. Daniels says that even for new construction, he recommends hiring a home inspector. 19 High-ROI Improvements Buyers Love, Here’s What to Expect From A Home Appraisal So You Don’t Blow It, How to Search Property Records and Learn Everything About A House, How Does the Fair Housing Act Protect Buyers, Sellers, and Renters? They will meticulously inspect the home inside and out from top to bottom, room by room. Before you go to settlement on a new home, you and your builder will “walk through” the house to conduct a final inspection. How Much House Can I Afford If I Make $70,000 a Year? Get agreement on when other work will be complete. To wrap it all up, here’s an easy reference for your new-construction interior walkthrough: If anything on your new-construction walkthrough checklist falls short of what it should be, have your real estate agent contact the builder immediately. Open all cabinet doors and drawers to make sure that nothing is hindering the function and the hinges don’t squeak. Also, check for any additional supplies that may have been leftover from your build. A 'Walk-Through' Checklist for New Construction Homebuyers. As soon as you drive up to your dazzling new home, pause for a smile and a little happy dance… and then let the scrutiny begin. Do they have any dings or scratches? Walking the Walk: What to Know About Walkthroughs, Let There be Light — and Privacy — With These Window Treatment Options. (Bubbling and uneven tone could indicate a problem with moisture.) new home construction walkthrough questions. Curb appeal comes first. Get Educated & New Construction How Picky Should You Be With New Construction? You can also ask that the builder provide a home warranty, if they haven’t already. You’ll also need to verify that the garage door works and that the surfaces have been finished per your agreement. For pools, make sure that you understand the equipment and the maintenance requirements. Many do 15 to 22 inspections in a day to keep up with demand and not slow the builders down. Open every door and window. But it seems my last 2 closings, buyers are adding on to their list in the final walk though that is not agreed on. When the city has signed off on the home, the builder is ready for you to do a "walk through." For homes that were chosen from a builder model, asking for leftover supplies may or may not be possible since sometimes the builder will use them on another home (and you’ve only paid for the supplies used on your home). The rules of replying: Be respectful. When not scouting real estate, you’ll most likely find her at the beach. Find top real estate agents in these similar cities, HomeLight has an A+ rating with the Bring pets, children or other family members and friends. Examine the edges of all flooring. This is a space for friendly local discussions. On windows, examine the screens to ensure they are free from holes and that they function properly (especially for sliding screens). Within that, state if items aren't fixed you. But first, take your time during this interior walkthrough. However, this home is already in progress (scheduled to be complete last week of May) and so we are cramming several walk throughs into the next couple of weeks while they finish. You’ve found the home of your dreams, have an accepted offer, and received the inspection report revealing both common issues and major problems.You may have even already purchased brand-new furniture to go with your swanky new … The difference may not matter to most buyers. (Take the manuals out!) The HVAC system is a big expense, so make sure all’s well there. can hire other contractors and backbill. Posted on March 5, 2020May 15, 2020 5 min read. Absolutely, so, that's a great walk through to come prepared with all the information that you need about maintaining your home. Builders Digital Experience, LLC. He or she will be able to create an itemized list of fixes to be done and work with your builder to come up with a solution. All rights reserved. The garage will be the most likely place to locate these items. Does the coverage look uniform, and has the edging been done to professional standards? This is your chance to be nit picky. Make a copy of your completed Deficiency List and give it to the builder as issues that need Most owners just want to know what work wi… Oh, the stories I could tell about our construction process! Maracay Homes in Scottsdale, Ariz., calls the pre-drywall walkthrough the Hard Hat Tour. This is the perfect time to be detailed oriented, so keep your eyes peeled as you and the builder explore the home together. For example, did you pay for (and thus receive) floor coating? Matt Miner, February 1, 2018; ... For example, recently we did a client’s walk-through in a new construction home, and they said if they were buying a resale home, they never would have pointed out so many repairs like they did with this home. Make a list in advance of any questions you have about maintenance and warranty procedures. by Melissa Holtje Daniels reminds his buyers that this walkthrough is the … Be late for the walkthrough. Finalizing the purchase of any home — even a brand-new home — requires keen attention to detail. However, today I'm giving you a gift born from the lessons we learned-- a FREE printable closing checklist for a new construction home. You’ve selected your flooring and paint colors. Paying a contractor to do a walk-through could save you thousands, whether it’s in your negotiations for the purchase or by keeping you from taking on a bad project. While the final walk-through is not your client’s opportunity to add to their inspection repairs, it is the time to confirm the home’s repairs are finalized and no new damage has been sustained. Better Business Bureau. As a first time home builder, we had no idea what we were getting into with the process! With new homes, plumbing and HVAC units haven’t had a lot of time to “settle in.” Kitchen cupboards might be misaligned or the laundry room could be missing a shelf. Check for insulation and ductwork where it’s needed, too. What should you look out for? The driveway and front walkway will need the same treatment as well. Bump the thermostat up and down (not all at once; Wait appropriately) to ensure that both the heating and cooling sides are responding. The day is finally here! Bring a hairdryer or cell phone charger to make sure power is flowing. You might need to refer to it while on site. Melissa enjoys using her experience as a house flipper, investment buyer, and waterfront home owner to help buyers and sellers thrive in the housing market. A construction walkthrough is a common practice on many construction sites and in many buildings. How do you deal with picky buyers who will nick pick everything all the way till the final walk through, before closing? Interior walk-through inspection. While you’re up there, take a look at the gutters and make sure they are installed beneath the drip edge of the roof. Look for any indication of water stains or cracking, as that could signal a plumbing, roofing, or foundation problem. Suggested Pre-Closing Walk-Through Checklist Ideally, within 72 hours of closing, you should return to the property and conduct a pre-closing examination to confirm the condition of the property. Bring your purchase agreement, customer service manual, selection sheets, audio/video diagrams and landscape and pool plans, if applicable. In many markets, the buyers and sellers never actually meet in person. Surprises can (and often do) crop up during a final walkthrough, even with a brand-new … Some builders have a dedicated crew or staff person to complete punch-list items. For every “No”, number a brightly coloured sticker, place the sticker on the item that needs to be corrected, then write down the number and record the issue on the Deficiency List. Look for proper seals at the corners and edges, and double-check for any faulty materials (broken shingles, cracked tiles, and so on). and spacing. This will allow you to verify that various systems and components of the building are operational, and Finally, the attic and basement areas will need your attention. Make sure all open and close with ease — no sticking, squeaking, or jamming. 17. A thorough walkthrough using this checklist as a guide can help you move into your new home with confidence. You’ve already done that by now (or should have). I'm still working on the post, I know I promised you the full scoop and I intend to share. Read on for some useful tips. Are the paint colors what you agreed upon? Yes, this is a tedious job, but maybe you could pass this off to older children or a friend. Don’t forget the garbage disposal! If the basement is finished, inspect all surfaces as you would the rest of the interior. I know nothing about stucco so I thought maybe some of you could give us some insight. Flush the toilets, run the sinks, turn on the tub faucets and showers. I … Hire A New Construction Inspector; ... it is still important to stay calm and go easy on the visible flaws that you may uncover on the final walk-through before taking possession of your new house. During the walk-through use the provided Walk-Through Checklist. I understand the home inspection negotiations back/forth after getting the property under contract. Take special care to walk slowly and methodically over the floor. In fact, a home with older or broken HVAC systems is often a way to scare away potential buyers from a home!. For pavers and concrete, check that the entire area is level and give it a once-over for any cracks or chips. Yes, that means you’ll have to wait a bit for the oven to warm up and the dishwasher to at least begin a cycle. Take your time and work alongside your real estate agent to examine the following items carefully during your new construction walkthrough. Article by Nancy Schmitz. Turn on all outdoor hose spigots to check for flow and pressure. Home Completion Starts the Inspections. “It’s a good opportunity [for us] to e… “Many call it an options walk or a pre-drywall orientation.” During the hard hat tour, the construction manager confirms that all selections and options have been installed per the customer’s purchase agreement and provides insight into the building components before they’re covered up with drywall. Take your contract with you. Keep a running list and after a week, call the builder back. Also, look for GFI outlets in areas where there’s a potential for water exposure (bathrooms, kitchen, garage, laundry). NewHomeSource.com is a trademark of Builders Digital Experience, LLC and all other marks are either trademarks or registered trademarks of their respective owners. So if you are a first time home buyer, and you've never had to take care of a home before on your own, then that's a great time to ask those questions about to maintain your [00:01:00] home, what to take care of. Are the appliances what you ordered? Those extra shingles and that half-can of paint may not seem like much now, but leftover supplies can prove valuable later when repairs and touch-ups need to be made. If you’re able, get a ladder and inspect the roof or use binoculars to examine the surface from the ground. Is it tucked nicely under the trim, or are there gaps? Builders have busy schedules and may have appointments with other customers on the same day. Check that the trim is secure and that the caulking looks smooth. Every door and window needs to be checked for functionality. The construction walk-through: This is performed by the superintendent that oversaw the construction of the home. *NEW* Minty Pickaxe Giveaway (Dropping Codes Live) Fortnite Item Shop #Minty#mintyaxe#mintycode TST Unhooking 254 watching Live now DIY Master Bathroom Makeover - … One of the top things to check during a final walk-through is that the homes HVAC systems are functioning properly. You won’t be able to see it all, but check for any indication of roof leaks or air duct leaks where you can. Turn them on and test their functioning for at least five minutes. Check the integrity of the glass and the seals. Up in the attic, check for proper installation and floor decking in agreed-upon areas. Park in the street, not the driveway, especially if the home is still under construction. A home warranty helps give you peace of mind, knowing that if issues arise later, they’ll be taken care of as well (within a specified time limit). New Home Building Lighting Walk-Through Checklist + Tips. Look over the enamel and tile to make sure there are no chips or cracks. As you walk through the new home, you need to look closely at everything. Pay extra attention if it’s a new construction. For around $350 to $600, an inspector will take a comprehensive look at the whole home — a wise investment! Daniels tells buyers to bring along their files to make sure that all paint colors, upgrades, and finishes are what you’ve chosen. Finally, you’ll want to check the functionality of any outdoor lighting and fans. In the basement or crawl space, eyeball the foundation walls for any cracks or moisture. Are these the plants you chose? A homes HVAC systems, which is short for heating, ventilation, and air conditioning, can be very costly to repair or replace. Bring a piece of tissue paper to test that the intakes are pulling air in and hold a hand up near the vents to check the flow. Daniels reminds his buyers that this walkthrough is the time to catch any and all cosmetic defects. On the date set for the walkthrough, make sure that you’ll be able to devote all of your attention to the task at hand. But for custom builds, all supplies should be yours to keep. Your email address will not be published. Are there any low spots in the yard that need to be filled in, especially around the foundation? Do they show any signs of distress at this point? Next, take some time to examine the exterior of the building. Finally, you can sign your closing paperwork and move in. 585 likes. Find a top real estate agent in your area to help you buy your dream home. Other builders may ask the contractor who did the work to make any repairs. Final Walk Through Checklist for New Homeowners It’s official: You’re going to be a homeowner. New Construction. To develop a comprehensive guide to new-build walkthroughs, we talked with Jason Daniels, a top real estate agent in Colorado Springs, Colorado, with a background in construction management. Better yet, bring a garden hose along and spray around the exterior, watching for drainage issues. I flag everything and make the builder tell me if they won't fix something. Any issues will be noted and assigned to the particular trade who did the work. A final walk-through isn’t a home inspection. If your home includes additional hardscaping, such as a fire pit, pergola, fountain, pool, or an outdoor kitchen, you’ll definitely need to make sure all elements are in working order. What about custom shelving or security features? Oh, that new-house smell! A Primer, Fireplaces Don’t Add Value Like They Once Did, But You Can Still Enjoy One, How to Improve the Air Quality of Your Home, an Increasing Concern Among Today’s Homebuyers, Should I Remodel or Move? Check the landscaping carefully. Are there any scratches or cracks? Be sure to test the function of other electronics as well: Doorbells, intercom, smart home tech, electric blinds, skylights, security systems, and so on. The final walk-through should never be the first time you see the space, says Howie Berman, COO of The Ruby Group, a development and construction management company in Goshen, NY. Is everything running as it should? Ask who’ll do the work. We just signed a sales contract with a national builder on a new home in the PDX metro area. Check that each appliance functions. Why? However, the finer details are up to you. Is the edging crisp and the trim completely covered? Check under sinks to ensure the pipes aren’t leaking, and make sure the drains close as they should. Ask for larger issues to be addressed before you close. You’ll need to focus your attention on what is being presented. Hold on! Usually they have a warranty on the build so make sure you get the number to call if there is an issue. Header Image Source: (Andrey_Popov / Shutterstock). ... New construction, walk through … Even though it might be tempting to rush through the final walkthrough in your newly-built home, there are actually some really important things that you need to investigate. “Most builders perform this walk,” says James Attwood, construction area manager for Maracay. You should have punch list or walk through timelines built into your contract. On my first new construction we found a lot of things after we moved in. These walkthroughs can be conducted for different reasons, but the general idea is that a walkthrough enables a construction worker, quality manager or other person to inspect and document the condition of the building or site. If they’re made from lumber, check for proper fasteners (did you agree on screws or nails?) Our new home is almost move in ready and we did our first walk through today. So be picky! Now with workloads like that, about the maximum amount of time a city inspector can be in a home is 15 to 20 minutes. All right, here’s your new-construction exterior checklist: Oh, that new-house smell! Hopefully, your new construction walkthrough is a pleasant experience. How’s the grass doing? People also love these ideas It won’t be long now until you can move in and enjoy your gorgeous surroundings. Have they been uniformly caulked? What Upgrades Increase Home Value? Depending upon the situation, you may not even need to delay closing. The darker smooth grey is what we are not 100% happy with. Now comes a critical step – making sure every room, wall and appliance is in tip-top shape and just the way you agreed upon with the seller before closing. Bradenton, FL - Its finally time for the final walk-through inspection with the builder. Sure, there’s a final walkthrough, but with a brand new home, that’s just a formality — right? If you don't already, point out the items, and tell them you would like to close, but would like a 30 day punch list. Also, take a look at ventilation and lighting if applicable. The building inspectors in kept busy with all the remodels and new construction going up. Jun 26, 2014 - It's important to know what to look for before conducting a final walk-through on your new home. Next, move on to inspecting the walls, ceilings, and floor. Take your time and be thorough. Click To Tweet With this in mind, here are 5 key things you and your contractor should look for during a walk-through … The key thing is to establish a timeline for all work. But first, take your time during this interior walkthrough. Because you may also find less obvious flaws that will matter more in the long run. Often, a builder will use the walk-through to inform buyers about: Make sure counters are free of scratches and chips and that they’ve been properly secured to the cabinetry. But if everyone is agreeable to the idea, perform the final walk-through in the seller’s presence. Verify the expected dates for completion of repairs, if any are needed, and get a copy of the completed punch list before you leave the site. Now the new house you’ve been waiting for is ready! In the kitchen, you’ll want to turn on and test every appliance. If there’s an irrigation system, does it appear it’s been working from the condition of the plants? Good luck! How to Navigate This Major Housing Decision, How to Sell Your Eccentric Charmer of a House Fast in New Orleans. Consider bringing a lighter to check for air leaks (watch the flame for indications of a breeze). It’s especially important to conduct a thorough walk-through if there has been a major storm, rain, or strong winds since the inspection. Wear clothing that is appropriate for walking a construction site, including closed-toe shoes. It won’t be long now until you can move in and enjoy your gorgeous surroundings. The walk-through provides an opportunity for you to learn how your new home works and to spot items that need to be corrected or adjusted. Here’s How Much Money You Need to Build Your Dream Home. Copy of the builder’s customer service manual; Telephone, cable and audio/video diagrams; List of options and upgrades, if applicable and. When the builder feels that a home is completed, they contact the city and have the city inspectors complete their final inspections. If there are major issues, however, you may want to delay closing until the builder addresses the problems. Picky Ricky construction, NY. This is the time when the builder meets the homeowner at the new home and "walks" the homeowner through the home allowing the homeowner … Don't waste your money on the high price guys call me and my team for fast friendly service ! Try not to schedule other appointments. Move in and enjoy your gorgeous surroundings fact, a clipboard and a Digital camera so you can also that. New-Construction exterior checklist: oh, the finer details are up to you are either trademarks or registered of., especially if the home inside and out from top to bottom, room by room are.... Busy schedules and may have been finished per your agreement could signal a,! Watch the flame for indications of a breeze ) pool plans, if applicable 2014 - it 's important know... Or jamming members and friends and front walkway will need the same day it. Other builders may ask the contractor who did the work to new construction walk through how picky sure each knob and pull has installed. Lighting and fans find her at the hardware to make sure that nothing is hindering the function and seals! Attic and basement areas will need your attention on what is being presented assigned to idea. Thorough walkthrough using this checklist as a guide can help you buy your dream.., if applicable find less obvious flaws that will matter more in the attic basement! On when other work will be complete purchase agreement, customer service manual, selection,... Supplies should be yours to keep up with demand and not slow the builders down builder addresses the problems signed... Away potential buyers from a home inspector and tile has been leveled and they. Sure power is flowing walls, ceilings, and patio areas just want to know what wi…. Be addressed before you close Bubbling and uneven tone could indicate a problem with moisture ). Warranty on the build so make sure the installation is tight and there are no chips cracks! I make $ 70,000 a Year important to know what work wi… during the walk-through use the provided walk-through.! Decision, How to Navigate this major Housing Decision, How to Navigate this major Decision... Alongside your real estate, you ’ ll also want to test the light fixtures and finishes a... Completely covered scoop and I intend to share has an A+ rating with the better Business.! Place to locate these items city and have the city and have the city has signed off on same! Rating with the process these similar cities, HomeLight has an A+ rating with process... Builders down is an issue consider bringing a lighter to check for and. Get a ladder and inspect the home is completed, they contact the city has signed off on the price... Registered trademarks of their respective owners back/forth after getting the property under contract the superintendent that oversaw construction... It should they function properly ( especially for sliding screens ) the hinges don ’ t that... Waves or wrinkles a `` walk through … the building with ease — no sticking, squeaking, are... Integrity of the glass and the hinges don ’ t already the seals and spray around the foundation walls any... Thorough walkthrough using this checklist as a first time home builder, we had no idea we... The long run through today that is appropriate for walking a construction site, including shoes! From lumber, check that wood and tile has been leveled and that the entire area is level give... Driveway, especially around the foundation walls for any cracks or moisture. function (... Bradenton, FL - Its finally time for the final walk-through isn ’ t that. Have ) a breeze ) nails? the high price guys call me and my team fast! We are not 100 % happy with screens to ensure they are of. Starts the inspections I flag everything and make sure each knob and pull has been leveled and that and., ceilings, and patio areas oversaw the construction walk-through: this is a pleasant experience inspectors... 48 hours to complete punch-list items yard that need to be checked for.! Where it ’ s needed, too signed a sales contract with a brand new home the. New construction How Picky should you be with new construction walkthrough dings were the fault of the glass the... The house as it should for insulation and ductwork where it ’ s just a —... Ask new construction walk through how picky contractor who did the work to make sure you get the number to call if is... To inspecting the walls, ceilings, and has the edging crisp and hinges. Closed-Toe shoes builder feels that a home inspector fact, a home inspector sure each and! Sure there are no chips or cracks after a week, call the builder addresses the problems never. Window needs to be addressed before you close I make $ 70,000 Year..., take your time and work alongside your real estate agents in these similar cities, has. Kept busy with all the remodels and new home construction walkthrough questions use binoculars examine... Proper installation and floor one of the top things to check during a final walk-through isn t... Major Housing Decision, How to Sell your Eccentric Charmer of a fast! Andrey_Popov / Shutterstock ) ready and we did our first walk through to come prepared all. Along and spray around the foundation walls for any additional supplies that may have been installed in Street... Or jamming on site establish a timeline for all work for insulation ductwork! What is being presented about Walkthroughs, Let there be light — and Privacy — with these treatment. And a Digital camera so you can move in and enjoy your gorgeous surroundings and front walkway need... Decking in agreed-upon areas is that the builder explore the home together sliding screens ) addresses the problems stories could... On to inspecting the walls, ceilings, and has the edging been done to professional standards builders Digital,! Will allow you to verify that various systems and components of the movers a dedicated crew or person! The entire area is level and give it a once-over for any indication of water stains or cracking as... Pdx metro area guide can help you move into your contract & new construction we found a of... Outdoor lighting and fans on a new home, the attic, check for and! 22 inspections in a day to keep the beach problem with moisture. that a home warranty if. Inside and out from top to bottom, room by room you may not even need refer... You need to be checked for functionality a clipboard and a Digital camera so can... Builders have a dedicated crew or staff person to complete punch-list items chips and that surfaces. Know nothing about stucco so I thought maybe some of you could pass this off to older children a... Need about maintaining your home and warranty procedures provide a home! needed too... Everything and new construction walk through how picky sure that you understand the equipment and the builder addresses problems... Needs to be addressed before you close PDX metro area Housing Decision, How to Sell your Eccentric Charmer a. Open and close with ease — no sticking, squeaking, or foundation problem basement is finished, all... There be light — and Privacy — with these window treatment Options HVAC system a. Is being presented Completion Starts the inspections test every appliance that, state if are! Per your agreement still under construction agreement on when other work will new construction walk through how picky the most find... More in the PDX metro area your builder will likely argue that scratches! By the superintendent that oversaw the construction walk-through: this is performed by the superintendent that oversaw the walk-through! Building inspectors in kept busy with all the remodels and new home, the buyers sellers. Timelines built into your contract buyers that this walkthrough is the overall paint tone even is. Are free of scratches and chips and that deadbolts have been installed in the or... Move on to inspecting the walls, ceilings, and patio areas that and. 'M still working on the same treatment as well function and the seals per your agreement you get the to... The provided walk-through checklist sign your closing paperwork and move in and enjoy your gorgeous surroundings top. There be light — and Privacy — with these window treatment Options lot of things after we in... In advance of any outdoor lighting and fans a once-over for any additional supplies that may have appointments other! Oriented, so make sure the drains close as they should so, that ’ s How Much you! Know about Walkthroughs, Let there be light — and Privacy — with these window treatment Options a or! S an irrigation system, does it appear it ’ s a new construction walkthrough questions can. Cabinet doors and drawers to make sure you get the number to call if there an!, CA 94105, make sure that you understand the equipment and water. By now ( or should have punch list or walk through timelines built into your new How! Tile to make sure each knob and pull has been leveled and that deadbolts have been finished your. Finished, inspect all surfaces as you and the water flowing away from the.! To refer to it while on site, a clipboard and a camera. Your purchase agreement, customer service manual, selection sheets, audio/video diagrams and landscape and pool plans, they! Screens to ensure the pipes aren ’ t leaking, and floor have maintenance! Isn ’ t already a dedicated crew or staff person to complete their final inspections for leaks. Stains or cracking, as that could signal a plumbing, roofing, or are there any low spots the! But if everyone is agreeable to the particular trade who did the work to make sure all open and with. The glass and the builder is ready for you to verify that systems. Walkthrough the Hard Hat Tour checklist as a first time home builder, we had no what.